Our Guarantee to you

At Refix, we distinguish ourselves from our competitors by our unwavering commitment and dedication to customer service and exceptional workmanship.

We believe that by guaranteeing fundamental service levels, it will give you the peace of mind that you are receiving the best service available.

We are passionate about property, committed to customer care and pride ourselves in providing a high standard of workmanship.

We Guarantee to...

provide our clients with an exceptional service that is built around our core values, company vision and purpose.
listen to your feedback as we strongly believe this is crucial to our on-going development.
be approachable, understanding and tuned in to our client's needs.
adapt our service specifically to your requirements.
do everything in our power to minimise disruption within your organisation.
be fair and open with our pricing.
take care and take pride in each and every job we do however big or small.

Tell us what you think

Your feedback is crucial

Here at Refix, we have decided to do something a bit different. As you can see to the left, one of our guarantees is to listen to your feedback.

We strongly believe that no successful company can grow and develop to the best of their ability without honest and impartial feedback from their clients. This is why your feedback is crucial!

Refix has joined forces with a third party called The Disc to manage a comprehensive feedback system to help us achieve perfection.

We will be using two main systems to enable our clients provide us with this important feedback. Firstly, our engineers will be leaving "free post" feedback cards with premises managers when they have completed a job. These can be filled in at any point and popped in the post to the impartial company The Disc (not to us, as you can remain anonymous if you wish).

Secondly, you can leave your feedback online. This will take you to a website where you can type your feedback online and give Refix a rating - Click here